Investor Charter in respect of Research Analyst (RA)
Annexure – A A. Vision and Mission Statements for investors.
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Vision Invest with knowledge & safety.
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Mission Every investor should be able to invest in right investment products based
on their needs, manage and monitor them to meet their goals, access reports and
enjoy financial wellness
B. Details of business transacted by the Research Analyst with respect
to the investors.
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To publish research report based on the research activities of the RA.
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To provide an independent unbiased view on securities.
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To offer unbiased recommendation, disclosing the financial interests in recommended
securities.
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To provide research recommendation, based on analysis of publicly available information
and known observations.
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To conduct audit annually.
C. Details of services provided to investors (No Indicative Timelines)
D. Details of grievance redressal mechanism and how to access it
In case of any grievance / complaint, an investor should approach the concerned
research analyst and shall ensure that the grievance is resolved within 30 days.
If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint
with SEBI on SEBI’s SCORES portal which is a centralized web-based complaints redressal
system. SEBI takes up the complaints registered via SCORES with the concerned intermediary
for timely redressal. SCORES facilitates tracking the status of the complaint. With
regard to physical complaints, investors may send their complaints to: Office of
Investor Assistance and Education, Securities and Exchange Board of India, SEBI
Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400
051.
E. Expectations of the Investors (Responsibilities of Investors)
Do's
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Always deal with SEBI registered Research Analyst.
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Ensure that the Research Analyst has a valid registration certificate.
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Check for SEBI registration number.
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Please refer to the list of all SEBI registered Research Analysts which is available
on SEBI website in the following link:(https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
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Always pay attention towards disclosures made in the research reports before investing.
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Pay your Research Analyst through banking channels only and maintain duly signed
receipts mentioning the details of your payments.
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Before buying securities or applying in public offer, check for the research recommendation
provided by your research Analyst.
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Ask all relevant questions and clear your doubts with your Research Analyst before
acting on the recommendation.
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Inform SEBI about Research Analyst offering assured or guaranteed returns.
Don'ts
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Do not provide funds for investment to the Research Analyst.
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Don’t fall prey to luring advertisements or market rumours.
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Do not get attracted to limited period discount or other incentive, gifts, etc.
offered by Research Analyst.
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Do not share login credentials and password of your trading and demat accounts with
the Research Analyst.
Annexure – B Complaint Data to be displayed by RAs
Formats for investors complaints data to be disclosed monthly by RAs on them
website/mobile application:
Data for the Month Ending – FEB 2024
Trend of monthly disposal of complaints
Trend of Annual Disposal of Complaints